Company Description

Avery Dennison (NYSE:AVY) is a global leader in labeling and packaging materials and solutions. The company applications and technologies are an integral part of products used in every major market and industry. With operations in more than 50 countries and more than 25,000 employees worldwide, Avery Dennison serves customers with insights and innovations that help make brands more inspiring and the world more intelligent.
Headquartered in Glendale, California. Learn more at www.averydennison.com.

Job Description

YOUR RESPONSIBILITIES WILL INCLUDE:

• Assisting with and becoming an expert at resolving employee inquiries for multiple countries within the hub.

• Preparing and creating the necessary data & documentation for processing changes (personal data, job information, reporting line changes, compensation changes, etc) into the HR System (Peoplesoft) and executing PeopleSoft Data Transactions

• Preparing and creating data reporting requests & delivering insights.

• Respond to questions on administrative HR procedures and practices via multiple channels within Servicenow (e. g., email, phone, chat, and case management system)

• Answer HR policy-related questions, provide guidance to both managers and employees, and escalate as appropriate

• Educate employees of services available to them and encourage self-service tools and other systems

• Ensure high-quality standards for all GWO activities, initiatives, and tasks within designated areas of responsibility, adhering to all service-level agreements established by the GWO organization

• Identify outdated knowledge articles and/or the need to create new knowledge articles

• Manage Employee insurance administration & renewal process

• Manage on-boarding & offboarding processes

Qualifications

WHAT WE WILL BE LOOKING FOR IN YOU:

• 4-6 years HR working experience required in a multinational organization

• General familiarity of internal landscape, HR sub-functions, and knowledge of HR, benefits administration and procedures preferred

• Tech savvy, ability to quickly learn and adapt to internal systems

• Superior excel and data reporting skills. Experience with HR reporting and data analytics

• Experience with PeopleSoft Data Transaction Management and Service now would be an advantage

• Ability to generate a sense of urgency with understanding of when to escalate issues

• Ability to handle diverse and confidential information requiring extreme accuracy, independent judgment and discretion

• Ability to document processes and make recommendations for improvements

• Flexibility and the willingness to cover other tasks as needed, and adapt to ongoing changes

• Superior written communication skills in English & Bangla required

• Ambassador for service excellence to deliver best in class employee and workforce experience, using service delivery platforms [or in person when it matters]

Additional Information

All your information will be kept confidential according to EEO guidelines.